Southampton Airport Passenger Services Information

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Southampton Airport Information

Southampton Airport passenger services information The terminal building is all on one floor and relatively small so it is very easy to find your way around. 

The airport terminal is non smoking.  There will be designated areas outside the terminal building but this will only be prior to going through security.  Once you are through passport control and security you will not be able to smoke until you reach your destination and are inside the terminal building (depending on the smoking regulations at your destination).

The Information Desk is situated in the main terminal building before security and deals with lost property and luggage storage.  Also if you need medical assistance contact the Information Desk: 0044 (0)870 040 009

There is an executive lounge at the airport after security which is operated by Flybe and is open to all economy plus passengers.

Disabled Facilities at Southampton Airport

Southampton Airport disability services As the terminal is on one floor this makes access extremely easy for disabled passengers or those using a wheelchair.

There are toilets with facilities for disabled passengers in both International and Domestic Departures areas.

If you require a disabled parking spot these are available in the short stay car park.  You will see the sign 'Disabled Badge Holders Only' clearly displayed.

Should you need to take your blue disabled badge with you on your journey, you will need to make sure that you show the badge to the car park attendant.  Contact customer services office which is in the short stay car park on the ground floor.

On entry to the car park there is a button which you can press should you need any help.

There are help points throughout the airport at bus stops and car parks.

Any assistance you may require at the airport is free.  If you need help with your luggage, wheelchair etc. you will need to contact the Information Desk which is in the main terminal building, before security. Telephone: +44 870 040 009


Executive Lounge at Southampton Airport

Southampton Airport executive loungeThe Flybe Executive Lounge is available to all Flybe Economy Plus passengers. Facilities include wireless internet access, a plasma screen TV, a flight information screen and complimentary refreshments.


Internet Facilities at Southampton Airport

Southampton Airport internet & wifi Wireless (Wi Fi) is available throughout the airport that is if your laptop is compatible.  Simply start up your device, then choose from BT Openzone, T-Mobile The Cloud or Boingo networks. If you don't have an account you can sign up online.

If you do not have a wireless-enabled laptop there are internet-connected PCs operated by Spectrum Interactive both before security (near the airport help point) and after security (on the upper level of the departure lounge, next to the viewing area). Payment can be made online.

Medical Facilities at Southampton Airport

Southampton Airport passenger medical services There isn't a dedicated first aid room at the airport.  If you require medical assistance, you need to contact the Information Desk (before security), who will call for a first aid trained member of staff.  Or simply ask a member of staff for assistance.

Money Changing Facilities at Southampton Airport

Southampton Airport currency exchangeThere are cash dispensers both before and after security.

You can order currency with Moneycorp who are based at Southampton Airport. There is no need to pre-pay, but please allow 24 hours from the time of order to collection. If you need your currency within 24 hours, please call +44 (0)2380 612 978.

Opening hours: Monday-Friday 05:30- 22:30. Saturday 05:30-20:00 & Sunday 06:30-22:30.

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