Norwich Airport Passenger Services Information

Norwich Airport Information

Norwich Airport useful information18 million pounds is being invested in Norwich Airport and to subsidise this the airport has brought in an ADF (airport development fee).  This fee is £5.00 for adults and £1 for children under 15 (those under 2 will not be charged).  This payment will  be made on  ticket machines which have been installed and are being run by NCP.

Norwich Airport have a separate area set aside in the departure lounge for video games and amusements to provide entertainment while you or your family wait for your flight as well as a TV.

For any information you can contact the Information Desk which is situated in the main concourse. Telephone 0044 (0)1603 411923

Disabled Facilities at Norwich Airport

Norwich Airport disability servicesAs the airport terminal building is all on one level this makes easy access for travellers with disabilities and wheelchair access.  There is disabled parking immediately opposite the terminal building.

Disabled toilets are available both pre security and after in the departures lounge.  If you are going to need any assistance at all, then you will need to make this known to a member of staff immediately.  Alternatively, it is always a good idea to pre book this when you book your ticket.  Especially if you will require help boarding the aeroplane.

VIP/Executive Lounge at Norwich Airport

Norwich Airport executive loungeThe Multiyork Executive Lounge offers complimentary tea, coffee, alcoholic beverages and snacks.

Free Broadband Internet and email access:complimentary Daily Newspaper and a Duty Free ‘Personal Shopper’ service

No children under 12 years of age are permitted in the lounge.

Internet Facilities at Norwich Airport

Norwich Airport internet and wifiNorwich International Airport offers wireless internet access throughout the terminal.

There are also internet desks in the departure lounge

Medical Facilities at Norwich Airport

Norwich Airport first aid facilitiesA first aid room is not available.  If you require assistance please contact the Information Desk.


Pet Travel at Norwich Airport

Norwich Airport flying petsCheck first that the airline you are flying with accepts pets.

If you wish to fly your pet in or out of the UK, then you will need to check that your pet has the correct vaccinations and passport. If your pet qualifies then it will remove the need for them to spend six months in quarantine.

For the most up to date advice and information contact the Department for Environment, Food and Rural Affairs for more advice.

Telephone: +44 870 241 1710
Fax: +44 20 7904 6206

Money Changing Facilities at Norwich Airport

Norwich Airport currency exchangeIce International Currency Exchange has a shop in the main concourse which is opposite the car hire desks.  They offer a wide range of service, foreign exchange cash machine, mobile top up, sans and Western Union Transfers.  They are open 7 days and cover all departures and arrivals. Telephone +44 (0)1603 411923

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