Manchester Airport Passenger Services

Manchester Airport General Information

Manchester Airport information Manchester Airport offers excellent facilities for its passengers. Listed below are just some items of useful information if you are flying from Manchester Airport.

Radisson SAS Hotel Manchester Airport now offers a shower and change service situated in Terminal 2, and connected to all terminals by elevated walkway.

This facility is not available to all transfer passengers and please check with your Airline for further information.

Shower and change - £6.50 per person/Leisure facilities, shower and change - £12.00 per person

Opening Hours Monday to Friday from 06:00/Saturday and Sunday from 08:00

Book through Radisson SAS Hotel Manchester Airport
Tel: +44 (0) 161 490 5000

Children's Facilities at Manchester Airport

Manchester Airport children's amenitiesBaby changing facilities are situated nearby or inside the ladies toilets in all three terminals.

There is a playcare centre located in the departure lounge of Terminal 1. It is open 24 hours - 7 days a week. There is a TV located in this area. There is no organised supervision available so parents must accompany their children at all times.

Children are also able to colour and play at Art Desks which are situated in most of the eating areas.

Disabled Facilities at Manchester Airport

Manchester Airport disability services Those with disabilities are well served, with accessible toilets provided, as well as hearing loops and telephones accessible to wheelchair users. There is also a TDD payphone available in Terminal 1 International Arrivals.

Those who need special assistance should advise their airline in advance of arrival.

There are signs to assist passengers who are deaf and many of the Manchester Airport staff are sign language trained.

Marked parking bays are available in the three short stay car parks. If you require transport to take you to the aircraft (gate) you can organise this through either your airline (which is preferable), or contact the information desk when you arrive at the airport - allow enough time to organise this.

There are many lifts and ramps throughout the airport for wheel chair access. Public telephones throughout are accessible from a wheelchair.

Internet Facilities at Manchester Airport

Manchester Airport internet facilitiesWireless (Wi-Fi) is available via your Laptop from seating areas across all three terminals and cafes. T-Mobile are the service providers. The cost is around 75p (inc VAT) for around 10 minutes.

You can also buy a pass online using your credit card at any T-Mobile HotSpot across the airport. Prices start at £5 for one hour.

Access to the Manchester Airport website is free of charge.

Business/VIP Lounges at Manchester Airport

VIP/business loungesTerminal 1

The Bollin Lounge can be used by:

  • First and Business Class passengers of Cyprus Airways, SAS, Skyways and Swiss (or by invitation or loyalty card entitlement) Priority Pass, Wexas, Institute of Directors entitlementsor by invitation.
  • Passengers without invitation pay £17.95 per person. Children of all ages are welcome

Opening Hours: Monday - Friday 05.00 - 15.00/Saturday - Sunday 05.00 - 20.00

Bookings: +44 (0) 870 787 6877 note there is a £2 charge for telephone bookings

The Emirates Lounge is a luxurious lounge for premium passengers and frequent flyers. It is located in the departures area of Terminal 1, and is open to Business Class passengers and Gold Skywards members travelling on one of its two non-stop daily flights from Manchester to Dubai and beyond.

Opening Hours: 3 ½ hours before the first flight of the day.

Bookings: +44 (0) 161 489 2488/2489

-------------------------------------------------------------------------------------------------------------------------------Terminal 2

The Escape Lounge open to all passengers.

Opening Hours: daily 06.00 - 20.00

Prices: £20.00 per person, £10.00 per child aged 6 years. Children under 6 years are admitted by airline invitation only and must be travelling on first or business class tickets.

Bookings: +44 (0) 161 489 3388

Air France Executive Lounge available to First and Business Class passengers and premium loyalty card holding customers of Air France, KLM, Alitalia, CSA and Delta. Premium cardholders of Korean, NorthWest and Aeromexico can also use the facilities.

Opening Hours: Monday to Sunday 05:00-22:00

Tel: +44 (0) 161 489 6622 (This lounge is not pre-bookable and entry is by invitation of the airline only)

The Styal Lounge open to all passengers for a charge. It may also be enjoyed by:

  • First and Business Class passengers of Cyprus Airways, SAS, Skyways and Swiss (or by invitation or loyalty card entitlement)
  • Holders of Diners Club, Priority Pass, Wexas, Institute of Directors entitlements or by invitation.
  • Children of all ages are welcome

Prices and Opening Hours: Monday to Sunday, 09.00-11.00 Free to qualifying passengers, otherwise £17.50 per person

Bookings:  Advance booking is recommended +44 (0) 870 787 6877 or visit


Terminal 3

bmi Executive Lounge next to gate 18 in terminal 3 can be enjoyed by qualifying bmi passengers and Star Alliance Gold Card holders travelling on a Star Alliance flight. bmi passengers travelling either long haul in Business Class or domestic full-fare passengers travelling on Y-Class tickets are able to access the lounge. Please show your ticket on arrival.

Opening Hours: Monday to Sunday 05:00-21:00

British Airways Terraces Lounge open to Gold and Silver Executive Club card holders, premium Oneworld card holders and all BA First and Club World/Club Europe passengers are welcome to use this spacious and modern lounge with a whole range of facilities. BA’s Business Class passengers on domestic flights are also able to enjoy the lounge.

Opening Hours: Monday to Sunday 05.30-22:00

Flybe Lounge in the departures lounge accessed via stairs or lifts. Eligible passengers are:

  • Economy Plus
  • Frequent Flyer "Rewards for All" scheme
  • Children are allowed but must be escorted by qualifying parent

Opening Hours: Monday to Sunday 05:00-22:00

Medical Facilities at Manchester Airport

Manchester Airport medical facilities There is a NHS walk-in centre based in Terminal 1 at the airport. A NHS nurse at the centre can deal with consultations (to those eligible), health advice and information and treatment for minor illnesses and injuries.

The nurse cannot prescribe drug etc or give vaccinations.

Opening times are 07:00-22:00/7 days a week. If you require attendance outsider of these hours then the emergency nursing office will provide first aid services.

Contact:Health Centre Manager 0044 (0)161 489 2195
Health Centre Reception 0044 (0)161 489 2109

There is also an Occupational Health Unit in Terminal 1 which provides advice and vaccinations for travellers (appointment only). Charges apply for this service.

The Occupational Health Unit is not a walk-in centre, so to make an appointment contact 0044 (0)161 489 3962

Money Changing Facilities at Manchester Airport

Manchester Airport banks and currency exchangeThere are plenty of places to exchange currency within the airport complex - Travelex, Bureau de Change desks and cash dispenser points -

Terminal 1 - There are four exchange shops in departures -Two Bureau de Change shops a Currency Exchange and a Travelex shop. There is also a banking service provided by the Co-op Bank. Cash dispensers are located in the arrivals area.

Terminal 2 - There is a Travelex Bureau de Change in departures next to Millie's Cookies and cash dispensers which accept most cards next to the Travelex Bureau.

In arrivals there is a Travelex Bureau de Change near to the left luggage area and cash dispensers close by which take most cards.

Terminal 3 - In departures there is a Travelex Bureau de Change which is next to boots and in arrivals in the baggage reclaim area there is a Travelex and Currency Express.

Pets travelling from Manchester Airport

flying pets from Manchester Airport If you wish to fly your pet in or out of the UK, then you will need to check that your pet has the correct vaccinations and passport.

A service operates from the airport in Building number 300 based in the World Freight Terminal. This is the Pet Travel Scheme (PETS) and is run by Pets On Jets.

If your pet qualifies then it will remove the need for them to spend six months in quarantine.

For the most up to date advice and information contact the Department for Environment, Food and Rural Affairs for more advice.

Telephone 0044 (0)870 241 1710
Fax 0044 (0)20 7904 6206

For Pets on Jets
Telephone 0044 (0)161 4889 8220
Fax 0044 (0)161 489 8222


Faith & Worship atManchester Airport

Manchester Airport faith and places of worshipTwo multi-faith prayer rooms serve the whole airport and are open to everyone 24 hours a day. There is a  prayer room for Terminals 3. A dedicated prayer room for Terminal 2 is on the main departures concourse.

Established to represent all Christian denominations, the Airport Chaplaincy exists to support our customers and staff alike. You can find it in Terminals 3 next to the prayer rooms.

Tel: +44 (0) 161 489 2838 / 2113

Special Wudu washing facilities are available before and after security in Terminal 2 and in Terminal 3.

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