Gatwick Airport Information

Gatwick Airport Passenger Services

passenger services at gatwick airportThere are plenty of public toilets throughout both terminals, including those for disabled, wheelchair access and baby changing facilities.

Showers are available in the arrivals area of both terminal buildings.  You can also hire soap and towels.  Follow the shower head symbols or contact the Information Desk in the arrivals' areas for directions.

Public telephones, which are operated by coins, credit cards and phonecards are available throughout both terminals

Banking Services & Currency Exchange at London Gatwick Airport

bankingCash dispensers (ATMs) are available in both the north and south terminals, both before and after security control.

Most cash machines will accept valid UK bank and building society cards without surcharge. They also accept major credit cards.

Both Moneycorp and Travelex offer a currency exchange facility at Gatwick Airport. You can order it on online and arrange to collect it at the airport.

Lounges at London Gatwick Airport

business and family loungesThere are business and family lounges at Gatwick Airport.

The Servisair Wentworth Family Lounge offers hospitality for up to three hours before your flight with facilities including:

  • Comfortable seating with peace and quiet.
  • Complimentary alcoholic and soft drinks, tea, coffee and snacks*.
  • Internet access, computer points, phone and fax.
  • Self-contained Fun Zone with soft play area, video games etc.
  • Television and a selection of newspapers and magazines.

The Aviance Business Lounge offers:

  • Complimentary alcoholic and soft drinks, tea, coffee and snacks.
  • Internet access, computer points, phone and fax.
  • Dedicated business area with PCs and photocopier.
  • Television and a selection of newspapers and magazines.
  • Comfortable chairs in quiet surroundings.

To book into either of these lounges click on the relevant links.

Disabled Facilities at London Gatwick Airport

dusabed services at Gatwick AirportThere are good facilities for travellers who have a disability.  There are plenty of help points on the terminal forecourt with telephone so that you can request help or a wheelchair push, help with baggage etc.

If you require further information or help contact Travel Care which is in the South Terminal
Telephone 0044 (0)1293 504 283 or if you are hard of hearing minicom 0044 (0(1293 513 179

Internet Facilities at London Gatwick Airport

internet and wifi at gatwick airportIf you need to use the internet, the whole of the airport is Wi Fi (wireless) accessible, that is if your laptop is wireless adaptable. 

There is an internet Cafe (Internet Exchange) in the South Terminal which is open 24 hours/7 days a week. In the North Terminal once through security you will find Spectrum Interactive who have two locations with fixed terminals which take payment with credit card, pound or Euro coins

Medical Facilities at London Gatwick Airport

medical services at gatwick airportFor medical assistance and travel immunisation you can contact Ashdown House, which is next to the South terminal building. Telephone 0044 (0)1293 507400.

If you have a medical emergency dial 222 from any of the airport telephones. The Police telephone number is 08456 60 70 999.

Guide Dogs and Pets at London Gatwick Airport

flying pets from gatwick airportGuide dogs and hearing assistance dogs are the only pets allowed into the airport. 

If you wish to fly your pet in or out of the UK, then you will need to check which airline can transport animals and that your pet has the correct vaccinations and passport to remove the need for them to spend six months in quarantine.

For the most up to date advice and information contact (DEFRA) the Department for Environment, Food and Rural Affairs.

Telephone 0044 (0)870 241 1710
Fax 0044 (0)20 7904 6206

For Pets on Jets
Telephone 0044 (0)161 4889 8220
Fax 0044 (0)161 489 8222

Places of Worship at London Gatwick Airport

places of worship at gatwick airportThe North Terminal chapel is on the ground floor, next to international arrivals (before security), and is open to people of all faiths for private prayer and meditation.

Christian services are held regularly on Sundays and weekdays by the Anglican, Roman Catholic and Free Church chaplains. Services usually last 25 minutes, and details of forthcoming services are posted on the notice board outside the chapel.

There is also a chapel in the South Terminal, on the Gatwick Village level near Caffè Nero.

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