Humberside Airport Passenger Services Information
If you have any queries at all you will need to contact the Information Desk which is in the terminal building, immediately to your left as you enter the building.
Telephone 0044 (0)1652 688 456 For a small charge you can also use their fax and photocopying machines.
The inside of the Terminal Building is strictly a no smoking area. However, you can smoke outside (before going through security) and in the Departures Lounge opposite the bar area there is a smoking area.
Children's Facilities at Humberside Airport
There is a children’s play area near to the arrivals area. Turn left when entering the building and the play area is on your left. This area is not supervised by staff so children must be accompanied at all times.
Toilets throughout the terminal building are available for disabled/wheelchair access and baby changing facilities.
Disabled Facilities at Humberside Airport
Humberside Airport is well equipped for passengers who require special assistance. The car park offers disabled parking bays in the short stay car park which is a few minutes walk to the terminal building.
In the car park you will find help points which contact you to the Information Desk. They can help you with your luggage or supply you with a wheelchair if required. Wheelchairs are available throughout the airport.
If you are going to need assistance boarding the aeroplane, you will need to confirm this when you are booking your flight/holiday and again when you check in.
All toilets in the airport have a disabled toilet and are wheelchair friendly.
Executive Lounge at Humberside Airport
For a small charge (around £ 16) the Penauille Servisair Executive Lounge at Humberside Airport is open to all departing passengers, irrespective of airline or class of travel.
The lounge is located through Passport Control, take an immediate right and follow sign for Servisair Lounge which is located at the end of a short corridor
The lounge can accomodate 35 passengers and offers a bar with complimentary beers, wines and spirits, soft drinks and snacks, plus a complete range of current newspapers and magazines.
There are flatscreen televisions and full business facilities are also available: including writing desks, internet access, telephone and fax.
The lounge admits supervised children over the age of 12.
Opening hours: Monday to Friday 0:500-10:00 and 12:00-18:00 / Saturday 05:00-11:00 and 12:00-18:00 / Sunday 05:00-10:00 and 12:00-19:00
Internet Facilities at Humberside Airport
You can access the web from your laptop or PDA at cafes and seating areas in the terminal building at Humberside Airport. T-Mobile Wireless HotSpots let you use the Internet at wireless broadband speeds. You can also access the Humberside Airport website for free.
When you’re at the airport and sitting in a HotSpot, launch your browser and insert any web address. You’ll be directed to the T-Mobile HotSpot webpage.
You will need a wireless enabled Wi-Fi (802.11b) laptop/PDA and web browser. Using a T-Mobile HotSpot can cost as little as £0.75 for 10 minutes.
You can buy a pass online using your credit card at any T-Mobile HotSpot across the airport. Prices start at £5 for one hour.
If you’re a regular user of the T-Mobile HotSpot service, then for only £23.50 per month you get unlimited use at T-Mobile HotSpots across the UK, including Humberside Airport.
Medical Facilities at Humberside Airport
There is a room available if you need to use it for any medical treatments. The first aid room is not staffed, and if you need to use this room for privacy then contact the Information Desk.
Pets Travelling from Humberside Airport
Assistance/guide dogs are allowed in the terminal building. For information on travelling with your dog/pet see the useful contacts below. Also, check that your airline takes pets.
For the most up to date advice and information contact the Department for Environment, Food and Rural Affairs for more advice.
Telephone 0044 (0)870 241 1710
Fax 0044 (0)20 7904 6206
For Pets on Jets
Telephone 0044 (0)161 4889 8220
Fax 0044 (0)161 489 8222
Money Changing Facilities at Humberside Airport
There is a Bureau de Change immediately on your left when you enter the terminal building.