Birmingham Airport Passenger Services

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Birmingham Airport Passenger Information

Birmingham Airport informationThere are smoking areas in the Abraham Darby Pub, Blues Bar, Shakespeare Pub and the Costa Coffee cafe bar at Birmingham Airport. All other areas are designated Non-smoking.

There are plenty of toilet facilities around the airport, including disabled and they are well sign posted. If you require assistance with a disabled person, please contact the information desk (0044 (0) 870 733 5511).

Children's Facilities at Birmingham Airport

Childrens facilities at Birmingham AirportThere are nappy changing facilities in both terminals. In Terminal 1 there are changing rooms on the first floor and near Burger King and also in the Departures Lounge. In Terminal 2 they located in the Departure Lounge and adjacent to Arrivals on the ground floor.

Serendipity Games offers rides, amusements and video games. You will find them in both terminals on the ground and first floor and also in the departure lounges.

There is an Aviation Experience in Terminal 1 on the ground floor. There are good views of the airfield, interactive screens,models, bookshop, games centre and refreshments are also available. It is free if you are travelling, you just need to show your boarding card. If you are not travelling it´s 1 pound for adults and 50p for children. Opening hours are 08:00 to 21:00

There is also a picnic area at the end of the Long Stay Car Park (1) which is great for viewing the aircraft (weather permitting).

Next to Starbucks in the departure lounge of Terminal 1 there is a play area where children can watch DVD´s and also there are some play activities

Disabled Facilities at Birmingham Airport

disabled faciities at Birmingham AirportLifts and adapted toilets are available throughout the airport. Wheelchairs are available – you will need to contact the information desk for these. If you require help with luggage and check-in this can be organised but be sure you arrange this prior to your travel day, via the information desk. (Tel 0044 (0) 870 733 5511).

At the information desk in terminal 1 there is a minicom system (0044 (0) 121 767 8084) and there is an induction loop system.

Internet Facilities at Birmingham Airport

internet and wi-fi at Birmingham AirportThere are business booths in Terminal 1 Departures Lounge. You will find free work stations with telephone, email, modem and fax facilities. They are credit card operated.

Internet is also available in both Servisair Executive Lounges. There is one in each terminal. Contact 0044 (0) 870 737 7678

Medical Facilities at Birmingham Airport

medical facilities at Birmingham AirportBoth terminals 1 and 2 have a 24 hour medical centre.

 

 

Money Changing Facilities at Birmingham Airport

bureau de change at Birmingham AirportTravelex currency exchange and ATM´s are available in T1 arrivals, check in , departures and landside and in T2 arrivals, check in and the departures lounge.

 

VIP & Business Lounges at Birmingham Airport

VIP and business lounges at Birmingham AirportIn Terminal 1 Aviance and Servisair have lounge facilities for their customers with business services in each lounge. For booking information please visit the Servisair Business Lounge Booking and Information pages.

Air France/KLM passengers have dedicated lounge facilities clearly signposted upon entering the Departure Lounge.

In Terminal 2 the Flybe Executive Lounge is located in the Departure Lounge.

Prayer Room at Birmingham Airport

places of worship at Birmingham Airport The Birmingham Airport Prayer Room is located in the Millennium Link Building between T1 and T2.

There is Christian worship on Tuesdays at 13:00 and during major festivals. Muslim Friday Jumma is at 13:30. The style of service depends on the tradition of the worship leader, but everyone is welcome.

Prayer resources for each major faith are provided: prayer mats, bibles etc. The Christian cupboard contains the reserve sacrement.

Wudu/Washing Facilities are available in T1 located within the toilet facilities on the Main Concourse.

The Airport prayer room is supported by the Multi Faith Chaplaincy team. For more information contact barbara.hayes@bhx.co.uk or during office hours on mobile: 07787 761727.

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